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THE EFFECT OF PRODUCT QUALITY, PERCEIVED PRICE AND ACCESSIBILITY ON CUSTOMER SATISFACTION: AN EMPIRICAL STUDY IN INDONESIAN RESTAURANTS

DOI : 10.55751/smbj.v3i01.56
Ridwan Ari Saputra (1), Jamaludin Khalid (2)
(1) Universitas ASA Indonesia, Jakarta, Indonesia ,
(2) Universitas ASA Indonesia, Jakarta, Indonesia
143-152
Abstract : 1035
PDF : 607
DOI: https://doi.org/10.55751/smbj.v3i01.56

GREEN PERCEIVED VALUE, GREEN SATISFACTION, GREEN TRUST TOWARDS UNILEVER CONSUMER GREEN LOYALTY

DOI : 10.55751/smbj.v4i02.107
Salsabilah Herman Putri Wardani (1), Kusuma Ratnawati (2)
(1) Department Management, Faculty of Economics and Business, Universitas Brawijaya, Malang, Indonesia, Indonesia ,
(2) Department Management, Faculty of Economics and Business, Universitas Brawijaya, Malang, Indonesia, Indonesia
384-391
Abstract : 514
DOWNLOAD PDF : 198
DOI: https://doi.org/10.55751/smbj.v4i02.107

THE INFLUENCE OF SERVICE QUALITY, BRAND IMAGE AND ACCESSIBILITY ON HOTEL CUSTOMER SATISFACTION IN INDONESIA

DOI : 10.55751/smbj.v3i01.58
Wahyu Agus Triono (1), Jamaludin Khalid (2)
(1) Universitas ASAINDO, DKI Jakarta, Indonesia ,
(2) Universitas ASAINDO, DKI Jakarta, Indonesia
153-164
Abstract : 1200
PDF : 640
DOI: https://doi.org/10.55751/smbj.v3i01.58

THE INFLUENCE OF EMOTIONAL INTELLIGENCE AND WORK STRESS ON JOB SATISFACTION OF CUSTOMER SERVICE OFFICER BAKTI PT BANK CENTRAL ASIA Tbk KCU PEKANBARU

DOI : 10.55751/smbj.v3i01.67
R. Rudi Alhempi (1), Loveana Syaifora (2), Mulyani Rody Muin (3)
(1) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,
(2) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,
(3) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia
189-200
Abstract : 712
PDF : 408
DOI: https://doi.org/10.55751/smbj.v3i01.67

THE EFFECT OF SERVICE QUALITY, PRODUCT EXELLENCE AND PROMOTION ON CONSUMER SATISFACTION CV. PRIMAJAYA SARANA

DOI : 10.55751/smbj.v2i01.27
Arief Dermawan (1)
(1) STIE SBI Yogyakarta, Indonesia
50-56
Abstract : 909
DOWNLOAD PDF : 499
DOI: https://doi.org/10.55751/smbj.v2i01.27

TRANSFORMING CONSUMER EXPERIENCE THROUGH THE APPLICATION OF AUGMENTED OPTIMIZATION MARKETING IN RETAIL MARKETING STRATEGY

DOI : 10.55751/smbj.v3i02.73
Tito Wira Eka Suryawijaya (1), Diana Aqmala (2)
(1) Universitas Dian Nuswantoro, Indonesia ,
(2) Universitas Dian Nuswantoro, Indonesia
211-224
Abstract : 930
DOWNLOAD PDF : 483
DOI: https://doi.org/10.55751/smbj.v3i02.73
1 - 6 of 6 items