Vol. 3 No. 01 (2023): June 30, 2023

Articles

• THE EFFECT OF PRODUCT QUALITY, PERCEIVED PRICE AND ACCESSIBILITY ON CUSTOMER SATISFACTION: AN EMPIRICAL STUDY IN INDONESIAN RESTAURANTS

  DOI : 10.55751/smbj.v3i01.56

  Ridwan Ari Saputra ⁽¹⁾, Jamaludin Khalid ⁽²⁾

  (1) Universitas ASA Indonesia, Jakarta, Indonesia ,

  (2) Universitas ASA Indonesia, Jakarta, Indonesia

  143-152

  Abstract : 310

  PDF : 223

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  DOI : 10.55751/smbj.v3i01.56

  DOI: https://doi.org/10.55751/smbj.v3i01.56

• THE INFLUENCE OF SERVICE QUALITY, BRAND IMAGE AND ACCESSIBILITY ON HOTEL CUSTOMER SATISFACTION IN INDONESIA

  DOI : 10.55751/smbj.v3i01.58

  Wahyu Agus Triono ⁽¹⁾, Jamaludin Khalid ⁽²⁾

  (1) Universitas ASAINDO, DKI Jakarta, Indonesia ,

  (2) Universitas ASAINDO, DKI Jakarta, Indonesia

  153-164

  Abstract : 554

  PDF : 347

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  DOI : 10.55751/smbj.v3i01.58

  DOI: https://doi.org/10.55751/smbj.v3i01.58

• THE EFFECT OF PRICE AND EWOM TOWARD CUSTOMER VALUE AND THE IMPLICATION TO CUSTUMER LOYALTY IN KINGS’ COFFEE STORE

  DOI : 10.55751/smbj.v3i01.59

  Rahmat Hidayat ⁽¹⁾, Sutrisna Sutrisna ⁽²⁾, Nandan Limakrisna ⁽³⁾

  (1) Universitas Pelita Bangsa, Indonesia ,

  (2) Universitas Persada Y.A.I, Indonesia ,

  (3) Universitas Persada Y.A.I, Indonesia

  165-173

  Abstract : 294

  PDF : 207

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  DOI : 10.55751/smbj.v3i01.59

  DOI: https://doi.org/10.55751/smbj.v3i01.59

• THE EFFECT OF ETHICAL LEADERSHIP ON EMPLOYEE PERFORMANCE AND INCREMENTAL INNOVATION WITH INTERNAL MOTIVATION AS AN INTERVENING VARIABLE IN THE DISTRICT LIBRARY AND ARCHIVES DEPARTMENT DELI SERDANG

  DOI : 10.55751/smbj.v3i01.68

  Budi Alamsyah Siregar ⁽¹⁾, Ahmad Ibrahim Nasution ⁽²⁾

  (1) Universitas Pembinaan Masyarakat Indonesia, Indonesia ,

  (2) Universitas Pembinaan Masyarakat Indonesia, Indonesia

  174-181

  Abstract : 433

  PDF : 286

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  DOI : 10.55751/smbj.v3i01.68

  DOI: https://doi.org/10.55751/smbj.v3i01.68

• THE INFLUENCE OF WORK MOTIVATION AND WORK ENVIRONMENT ON EMPLOYEE PRODUCTIVITY WHICH IMPLICATIONS ON EMPLOYEE PERFORMANCE AT PT. FUKUSUKE KOGYO INDONESIA

  DOI : 10.55751/smbj.v3i01.69

  Rahmat Hidayat ⁽¹⁾, Tedi Tedi ⁽²⁾

  (1) Universitas Pelita Bangsa, Indonesia ,

  (2) Universitas Pelita Bangsa, Indonesia

  182-188

  Abstract : 416

  PDF : 174

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  DOI : 10.55751/smbj.v3i01.69

  DOI: https://doi.org/10.55751/smbj.v3i01.69

• THE INFLUENCE OF EMOTIONAL INTELLIGENCE AND WORK STRESS ON JOB SATISFACTION OF CUSTOMER SERVICE OFFICER BAKTI PT BANK CENTRAL ASIA Tbk KCU PEKANBARU

  DOI : 10.55751/smbj.v3i01.67

  R. Rudi Alhempi ⁽¹⁾, Loveana Syaifora ⁽²⁾, Mulyani Rody Muin ⁽³⁾

  (1) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,

  (2) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,

  (3) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia

  189-200

  Abstract : 318

  PDF : 196

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  DOI : 10.55751/smbj.v3i01.67

  DOI: https://doi.org/10.55751/smbj.v3i01.67

• ANALYSIS OF INTERNAL CONTROL AND ACCOUNTING INFORMATION SYSTEMS ON DECISIONS TO GRANTING CREDIT AT BANKS IN PEKANBARU

  DOI : 10.55751/smbj.v3i01.71

  Asepma Hygie ⁽¹⁾, Deviana Sofyan ⁽²⁾, Refni Sukmadewi ⁽³⁾, Asraf Asraf ⁽⁴⁾

  (1) Sekolah Tinggi Ilmu Ekonomi Persada Bunda, Indonesia ,

  (2) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,

  (3) Sekolah Tinggi ilmu Ekonomi Persada Bunda, Indonesia ,

  (4) Institut Teknologi dan Ilmu Sosial Khatulistiwa, Indonesia

  201-210

  Abstract : 290

  PDF : 149

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  DOI : 10.55751/smbj.v3i01.71

  DOI: https://doi.org/10.55751/smbj.v3i01.71